When planning events, there is a common misconception that the venue coordinator and the day-of event coordinator are the same person. In reality, the venue coordinator is much too busy with their own tasks to have time to be your client’s helper. In today’s episode, host May Yeo Silvers discusses the difference between the responsibilities of a venue coordinator and a day of coordinator.
Say you have clients who hired you to plan a wedding, but they did not hire you to do the day of coordination on their wedding day. They are mistakenly expecting the venue coordinator to be functioning as a day of coordinator as well, which can lead to a lot of disappointment and confusion at the event. A venue coordinator will be making sure things are running smoothly with the kitchen, the bar, and the rest of the staff, so they will not typically have time to help with much else. Make sure your clients are very specific about putting everything the venue agrees to handle in the written contract so that there are no surprises on the big day.
Your clients should not assume that the venue coordinator will be serving as a day of coordinator for an event. This is often not the case, and unless it is explicitly written into the contract, the venue coordinator will not be expecting to act as your client’s personal helper.
Quotes
• “I know of many venues, high end venues especially, that make it mandatory for the client who’s having an event at their venue to have a pointed person who is the helper for the client.” (02:42-03:00 | May)
• “You have to tell your potential client, ‘Go ask the venue if they’re doing all these things’. If they say yes, make sure that they put it on the contract.” (12:04-12:12 | May)
• “You must have a helper on that day and your helper is supposed to do everything that the hotel does not do, or the venue does not do.” (15:02-15:10 | May)
• “You as a planner need to understand what the venue coordinator does.” (15:20-15:24 | May)
Links
Connect with me at: [email protected]
Website: events4anyone.com
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